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Kajabi Blog

Spotlight: Meet Our Customer Experience Team

 
“Our main priority when we come into work is helping others succeed.”


Our success is your success. That’s why today we wanted to take a moment and shine a light on one of our champion services that help entrepreneurs, experts, and influencers excel in their online business: our customer experience team.

What Is Our Customer Experience?

Our Kajabi Customer Experience is like having your own personal support team that helps you through every step of your journey, giving the guidance you need so you can give your customers the best experience possible with your online business.

With over 20,000+ (and counting) Kajabi customers, our customer experience team helps tear away any and all business blockages you may face and give you a clear direction to success without the frustration that normally comes with starting an online business. Our goal is to make your online business easier to run.

Helping Our Kajabi Customers Succeed

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FB Live Replay: Mobile App Demo

Didn't catch today's FB Live? You don't want to miss Kenny Rueter (Kajabi's CEO and Founder) and Jeremy Saenz (VP of Product) dive in and demo the new Kajabi Mobile App and answer some frequently asked questions.

Leave us a comment below...

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Behind Our New Mobile App

 

“Your universe, in your customers’ pockets.”


We recently sat down with the creators of the new Kajabi Mobile App and discussed what it means for all of our Kajabi users and their online businesses.

“We really wanted to meet the consumer where they are at,” says Jeremy Saenz, VP of Product, “...we didn’t want to tell our users to go somewhere and pay a bunch of money to create a mobile app. We wanted to create something that business owners can use for their customers, and not charge them anything extra for it.”

Why Create The Mobile App?

In our research, we discovered that our users’ customers wanted a way to consume content while on-the-go. It made sense. We all have busy schedules, and it’s not always easy to make time to learn in front of a computer.

“The mobile app experience will be seamless for your customers.”

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New Feature: Email Subject Line Validation

A compelling subject line gets people to read your email marketing messages. 

But when you’re trying to write something catchy and clickable, sometimes it’s hard to know how far is too far. 

Where’s the line between “intriguing” and “destined for the spam folder”?

Keep Email Deliverability High

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First Look: Kajabi's New Mobile App



W
hat if you had the power to beam yourself to wherever your customers needed you to be — on any device, any time of day, anywhere they go? 

Enter: The Kajabi Mobile App

Our new Kajabi mobile app is designed to give your customers a whole new level of access to the content they purchase from you. 

When they open the app, all of their purchased products will be available, and they can view them on the go, from wherever they are. 

A Pocket-Sized Online Learning Library

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